Refund policy

At Contour Goddess, we strive to ensure your satisfaction with our products.

Please review our exchange policy carefully:

Exchanges for Waist Trainers

● We only accept exchanges for waist trainers.
● The waist trainer must be in its original condition, with no signs of usage.
● The original packaging and tags must be attached.
● To initiate an exchange, please contact our customer service team with your order
details.
● Customers are responsible for all shipping costs associated with exchanges.

Full Body Garments

● If you ordered a full body garment by mistake and it has not been opened or tried on, you may contact us to discuss the possibility of an exchange.
● Approval for exchanges of full body garments is at our discretion and will be evaluated on a case-by-case basis.
● Customers are responsible for all shipping costs associated with exchanges.

No Returns or Refunds

● We do not offer returns or refunds.
● Exchanges are the only option available for our products.

How to Initiate an Exchange

1. Contact Us: Reach out to our customer service team with your order number and details about the item you wish to exchange.
2. Evaluation: Our team will evaluate the condition of the item and confirm whether it
meets our exchange criteria.
3. Approval: If your exchange is approved, we will provide you with instructions on how to return the item to us.
4. Processing: Once we receive the item and confirm it meets our exchange criteria, we
will process your exchange and send you a new item.

Thank you for understanding and supporting our policies. If you have any questions or need further assistance, please do not hesitate to contact our customer service team.